Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your product, we offer the following return and refund options:
- Eligibility for Returns:
Items must be unused, unopened, and in their original packaging. Returns must be initiated within 30 days of purchase.
- Non-Returnable Items:
Due to hygiene reasons, opened perfumes cannot be returned unless they are defective.
- Process:
Contact us at g.s.perfumemist@gmail.com with your order number and reason for the return. Our team will guide you through the process.
Shipping Policy
We aim to deliver your orders quickly and safely.
- Processing Time:
Orders are processed within 1-3 business days.
- Delivery Times:
Depends where you live in but mostly from it takes from 2 days to 2 weeks.
- Shipping
We ship only in Europe.
Privacy Policy
Your privacy is important to us!
- Personal Information:
We collect and use your information only to process your orders and provide a better shopping experience.
- Secure Transactions:
All payment details are encrypted and processed securely through our payment partners.
- No Sharing of Data:
We do not sell or share your personal data with third parties.
- Cookies:
Our website uses cookies to enhance your browsing experience.
Terms and Conditions
By using our website, you agree to the following terms:
- Product Availability:
All items are subject to availability. We reserve the right to limit quantities or discontinue items without notice.
- Pricing and Errors:
We strive for accuracy, but errors in pricing or descriptions may occur. We reserve the right to correct such errors.
Contact Information
If you have any questions about our policies, feel free to reach out:
Email: g.s.perfumesmist@gmail.com